A wave of frustration swept across Netflix users worldwide as the streaming giant experienced an unexpected outage on Monday night (11). Downdetector, a website monitoring online service functionality, reported a surge in complaints starting around 7:30 pm Brasília time, peaking at 8:31 pm. The outage left viewers unable to access their favorite shows and movies, prompting a flurry of complaints on social media platforms like X (formerly Twitter).
a netflix caiu e eu aqui chutando o roteador 🤡
— rafinha (@gaybranca) December 12, 2023
Is Netflix down?
— A.M.B 💡 (@AMB_Noni) December 12, 2023
#netflixdown someone is getting sacked in Netflix tonight. Loooool
— h (@h58353927) December 12, 2023
Is Netflix down?
— 🐩 (@SophiaKnowsBttr) December 12, 2023
Is Netflix down?
— 🐩 (@SophiaKnowsBttr) December 12, 2023
Despite widespread reports of service unavailability, Netflix’s official status website contradicted these claims, asserting that the platform was operating smoothly at the time of reporting. Company networks also indicated no irregularities, leaving the cause and estimated duration of the disruption unknown.
The outage appeared to transcend geographical boundaries, as reports in multiple languages flooded social media, indicating a global impact on Netflix services beyond Brazil.
Also Read: Netflix to Discontinue Basic Plan in Brazil, Focusing on Ad-Supported Subscription Model
Amid the blackout, users were advised against reaching out to Netflix support, as the issue seemed widespread, suggesting a systemic problem rather than an individual user issue. The prevailing sentiment among affected viewers was a mix of disappointment and impatience, with many expressing frustration over the lack of access to their entertainment during the outage.
With no clear timeline for resolution provided, the only recourse suggested to users was patience. Alternatively, some sought alternatives to satiate their viewing needs until normal service resumed.
As Netflix subscribers around the world eagerly awaited the platform’s restoration, the streaming giant remained tight-lipped regarding the cause of the disruption or an expected time for service restoration, leaving millions of users in suspense.
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